top of page

NATURAL CARE SERVICE

The Natural Care Service is conducted every 4 months for CUCKOO customers to maintain the quality and excellence of CUCKOO products. The installation and periodic servicing is conducted by the Natural Care Service team which consists of professionally-trained Natural Doctors and Natural Doctresses. We are the first brand in the market to offer a fully specialised team that is solely dedicated to providing Beyond Standards after-sales service.

Cuckoo Filter Replacement Schedule.

4 Months    - Sediment Filter

8 Months    - Pre-Carbon Filter

12 Months  - Natural Filter

12 Months  - Nano Positive Filter

CHECK LIST

ncs-checklist-01_2x.png

Natural Care Service Visit
Filter replacement every 4 months

ncs-checklist-05_2x.png

Additional Care Service
Steam sterilisation for chopping board and sink

ncs-checklist-02a_2x.png

Electro-Steriliser
On water tank for selected models

ncs-checklist-03_2x.png

Steam Sterilisation
For water tank and faucet

ncs-checklist-04_2x.png

NCS 15-Point Check
Ensure each part is functioning well and clean

ncs-checklist-02_2x.png

1-To-1
Customised and professional service

NCS 15-Point Check

  1. Adaptor
  2. Power Point
  3. Top Cover
  4. Bottom Cover
  5. Water Tray
  6. Water Faucet
  7. Water Tank
  8. Filter
  9. Tubing
  10. Connector
  11. Hot/Cold Switch
  12. Child Lock Safety Button
  13. Touch Cup/Level
  14. Machine Body
  15. Service Sticker
       Explanation

bottom of page