NATURAL CARE SERVICE
The Natural Care Service is conducted every 4 months for CUCKOO customers to maintain the quality and excellence of CUCKOO products. The installation and periodic servicing is conducted by the Natural Care Service team which consists of professionally-trained Natural Doctors and Natural Doctresses. We are the first brand in the market to offer a fully specialised team that is solely dedicated to providing Beyond Standards after-sales service.
Cuckoo Filter Replacement Schedule.
4 Months - Sediment Filter
8 Months - Pre-Carbon Filter
12 Months - Natural Filter
12 Months - Nano Positive Filter
CHECK LIST
Natural Care Service Visit
Filter replacement every 4 months
Additional Care Service
Steam sterilisation for chopping board and sink
Electro-Steriliser
On water tank for selected models
Steam Sterilisation
For water tank and faucet
NCS 15-Point Check
Ensure each part is functioning well and clean
1-To-1
Customised and professional service
NCS 15-Point Check
1. Adaptor
2. Power Point
3. Top Cover
4. Bottom Cover
5. Water Tray
6. Water Faucet
7. Water Tank
8. Filter
9. Tubing
10. Connector
11. Hot/Cold Switch
12. Child Lock Safety Button
13. Touch Cup/Level
14. Machine Body
15. Service Sticker
Explanation